Terms & Conditions - Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to http://www.mydadsplumbing.com, and Otto Family Corporation and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Otto Family Corporation include http://www.mydadsplumbing.com and My Dad's Plumbing. The My Dad's Plumbing website is a business site. By using the My Dad's Plumbing website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, My Dad's Plumbing may collect personally identifiable information, such as your:

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

If you purchase My Dad's Plumbing's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

My Dad's Plumbing collects and uses your personal information to operate and deliver the services you have requested.

My Dad's Plumbing may also use your personally identifiable information to inform you of other products or services available from My Dad's Plumbing and its affiliates.

Sharing Information with Third Parties

My Dad's Plumbing does not sell, rent or lease its customer lists to third parties.

My Dad's Plumbing may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to My Dad's Plumbing, and they are required to maintain the confidentiality of your information.

My Dad's Plumbing may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on My Dad's Plumbing or the site; (b) protect and defend the rights or property of My Dad's Plumbing; and/or (c) act under exigent circumstances to protect the personal safety of users of My Dad's Plumbing, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by My Dad's Plumbing. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the My Dad's Plumbing website.

Security of your Personal Information

My Dad's Plumbing secures your personal information from unauthorized access, use, or disclosure. My Dad's Plumbing uses the following methods for this purpose:

 -          SSL Protocol

 -          Grasshopper Virtual Text Messaging

 -          Dispatch.me Databases

 -          JotForm Forms

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

     Delete your personal information from our records; and

     Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

     Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

     Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

     Debug to identify and repair errors that impair existing intended functionality;

     Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

     Comply with the California Electronic Communications Privacy Act;

     Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

My Dad's Plumbing does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, My Dad's Plumbing may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from My Dad's Plumbing, you may opt out of such communications by sending an email message to info@mydadsplumbing.com or by sending a text message to 909-542-9394.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

My Dad's Plumbing reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

My Dad's Plumbing welcomes your questions or comments regarding this Statement of Privacy. If you believe that My Dad's Plumbing has not adhered to this Statement, please contact My Dad's Plumbing at:

Otto Family Corporation

1652 Eaglecliff Drive

San Dimas, California 91773

Email Address:

legal@mydadsplumbing.com

Telephone number:

9095429394

Effective as of 1/1/2018, updated 6/15/2024